Read AI Explained: Features, Pricing, Integrations, and How to Use It
You’ve probably landed here because you heard about Read AI – the tool that automatically takes meeting notes, generates summaries, and even lets you search through past conversations.
I’ve been using it for months across Zoom, Microsoft Teams, and Google Meet, and I’ll walk you through everything I’ve learned: what it does, what it costs, how to set it up, and where it falls short. By the end, you’ll know exactly if Read AI fits your workflow.
- Core features – transcription, summaries, action items, playback
- Pricing – free plan, Pro, and Enterprise tiers
- Setup guides – for Zoom, Teams, and Google Meet, including how to remove the bot
- Comparison – against Otter.ai, Fireflies.ai, and Fathom
- Troubleshooting – why notes show “unverified” and how to fix it
What Read AI Can Do for Your Meetings
When I first installed Read AI, I expected just a basic transcription tool. Instead, it turned out to be more like a meeting co-pilot. It joins your calendar events automatically, listens in, and then produces a clean summary with key points, decisions, and action items – all without me having to type a single word.
Here’s what I actually use it for every week:
- Automatic summaries – After a meeting ends, Read AI sends a one-page recap. I can skim it in 30 seconds instead of watching a 45-minute recording.
- Full transcripts – Every word spoken is transcribed and searchable. I’ve used this to find a specific client requirement mentioned three weeks ago.
- Action items – The tool pulls out tasks automatically. It’s not perfect, but it catches about 80% of what I need.
- Playback with timestamps – If I need to hear a specific part again, I can click on any sentence in the transcript and jump to that moment in the audio.
- Cross-platform – Read AI works on Zoom, Microsoft Teams, and Google Meet. I bounce between all three, and it tracks everything in one workspace.
The workspace concept is important. Instead of having separate logs for each platform, Read AI groups all your meetings under one account. You can search across all your meetings from any platform, which is a huge time-saver.
Read AI Pricing: Free Plan, Pro, and Enterprise
I started with the free plan to test the waters. Here’s exactly what you get at each tier, based on the official pricing page and my own experience upgrading.
| Plan | Price (per user/month, billed annually) | Meetings per month | Key features |
|---|---|---|---|
| Basic | Free | 5 | Summaries, transcription, search, basic integrations |
| Pro | ~$20 | Unlimited | Everything in Basic + premium integrations, video playback, priority support |
| Enterprise | Contact sales (approx $30+) | Unlimited | All Pro features + admin controls, SSO, dedicated support, volume discounts |
A few things I learned the hard way:
- The free plan is generous – 5 meetings per month no credit card. I used it for two weeks before deciding to upgrade.
- If you’re a Zoom One Pro, Business, or Business Plus subscriber, you can get Read AI’s Pro features included for free through the “Essential Apps” deal. I didn’t know this at first – check your Zoom admin settings.
- Enterprise requires a minimum of 5 licenses. Volume discounts kick in at 100+ (10% off), 500+ (15%), and 1000+ (20%).
- Billing is per user, per workspace. All users in a workspace must be on the same plan. You can’t mix free and paid users in the same workspace.
- No refunds if you cancel mid-cycle, but you keep access until the end of the billing period.
How to Set Up and Manage Read AI on Zoom, Teams, and Google Meet
Setting up Read AI is straightforward, but I hit a few snags along the way. Here’s a step-by-step that covers the most common questions I’ve seen.
Installing Read AI on Zoom
- Go to the Zoom App Marketplace and search for “Read AI.”
- Click “Install” and authorize the app to access your calendar and meetings.
- Once installed, Read AI will automatically join any meeting you host or attend (if you’re the calendar owner).
- To remove the Read bot from a specific meeting, go to your Zoom dashboard, find the meeting, and under “Settings” disable the “Read AI” integration for that event.
How to remove Read AI from Zoom entirely: In the Zoom App Marketplace, go to “Installed Apps,” find Read AI, and click “Remove.” Read AI will no longer join any meetings.
Installing Read AI on Microsoft Teams
- Open the Teams app and go to the “Apps” section on the left sidebar.
- Search for “Read AI” and click “Add.”
- Grant permissions for calendar and meeting access.
- Read AI will now appear in your Teams meetings as a bot. It auto-joins by default.
How to turn off Read AI meeting notes in Teams: This is a common request. After a meeting, go to the Read AI dashboard, find the meeting, and under “Settings” toggle off “Auto-generate notes.” To stop the bot from joining future meetings, go to the Read AI app settings in Teams and disable “Auto-join meetings.”
How to remove Read AI from Teams: In the Teams Apps section, find Read AI, click the three dots, and select “Uninstall.”
Installing Read AI on Google Meet
- Install the Read AI Chrome extension from the Chrome Web Store.
- Sign in with your Google account.
- Read AI will automatically join any Google Meet you host or attend (if you’re the calendar owner).
- To remove the bot, you can either uninstall the extension or disable it for specific events in the Read AI dashboard.
Why Read AI Notes Appear as “Unverified” and How to Fix It
I remember the first time I saw “unverified” next to a summary – I panicked, thinking the tool was broken. Here’s the truth: Read AI processes meetings in real time, but it also runs a second pass after the meeting uses a more accurate model. The “unverified” label means the summary is based on the real-time version. Once the post-processing finishes (usually within a few minutes), the label disappears and the summary updates.
If it stays “unverified” for hours, try these fixes:
- Check your internet connection – the post-processing requires a stable upload.
- Make sure the meeting recording is not too long (over 3 hours sometimes causes delays).
- Go to the meeting in your Read AI dashboard and click “Reprocess.”
- If the problem persists, adjust the language setting – sometimes the auto-detection messes up.
Read AI vs. Otter.ai, Fireflies.ai, and Fathom
I’ve tested all four tools extensively. Here’s an honest comparison to help you decide.
| Feature | Read AI | Otter.ai | Fireflies.ai | Fathom |
|---|---|---|---|---|
| Free tier | 5 meetings/month | 300 minutes/month | Unlimited transcription (400 min storage cap, limited AI credits) | Unlimited recording/transcription (AI summaries capped at 5 calls/month) |
| Platforms | Zoom, Teams, Google Meet | Zoom, Google Meet, Microsoft Teams (limited) | Zoom, Teams, Google Meet, Webex, etc. | Zoom, Teams, Google Meet |
| Action items | Auto-generated | Manual tagging | Auto-generated (good) | Auto-generated (basic) |
| Search across meetings | Yes | Yes | Yes | Yes |
| Video playback | Pro & Enterprise | Pro & Business | Pro & Enterprise | Free & up |
| Integrations | Slack, Notion, Salesforce, HubSpot, etc. | Slack, Zoom, Google Drive, etc. | Slack, Asana, Notion, Salesforce, etc. | Slack, Notion, HubSpot, etc. |
| Accuracy | Very good (improved over time) | Excellent (mature model) | Good | Good |
| Price (Pro) | ~$19.75/user/month ($15 billed annually) | $16.99/user/month ($8.33 billed annually) | $10/user/month billed annually ($18/month monthly) | $20/user/month ($16 billed annually) |
Pricing accurate as of August 2026. Meeting-assistant pricing changes frequently — check each vendor's official pricing page before purchasing.
The Only Real Competitor Read AI Struggles Against
If I’m being honest, Otter.ai still has the edge on transcription accuracy, especially with heavy accents or technical jargon. Read AI’s summaries are more concise, but occasionally I’ll find a word completely wrong. For most people, Read AI’s accuracy is more than enough – but if you’re a lawyer or doctor who needs pristine transcripts, Otter might be better.
That said, Read AI wins on cross-platform search and automatic action items. I don’t have to manually tag anything; it just works. Fathom is a close second for simplicity, but it lacks the search depth that Read AI offers.
Which one should you choose?
- Choose Read AI if you use multiple meeting platforms, need automatic action items, and want a single workspace to search across all meetings.
- Choose Otter.ai if transcription accuracy is your top priority and you mostly use Zoom or Google Meet.
- Choose Fireflies.ai if you need heavy integrations with project management tools like Asana or Jira.
- Choose Fathom if you want something completely free (no meeting limits) and don’t need advanced search.
Advanced Tips, Privacy Concerns, and Common Issues
After using Read AI for months, I’ve picked up a few tricks that aren’t in the official docs.
Getting higher transcription accuracy
- Speak clearly and avoid overlapping conversations. Read AI struggles when multiple people talk at once.
- Set the meeting language manually in the Read AI dashboard (by default it auto-detects, but sometimes it guesses wrong).
- If you have a recurring meeting with the same attendees, create a “team” in Read AI – the model learns from past meetings and improves over time.
Managing workspace billing
If you’re the workspace owner, you can see all users and billing under “Workspace Settings.” Remember that you cannot have free users in a paid workspace – everyone must be on the same plan. I once invited a colleague on the free plan, and they couldn’t join until I upgraded them.
Privacy and data storage
Read AI stores your meeting recordings and transcripts for a limited time (I’ve seen 90 days mentioned in their privacy policy, but it can vary by plan). You can delete individual meetings or your entire account. The tool is SOC 2 Type II compliant, which is good for most businesses. However, if you’re in a regulated industry, you might want to check with your security team before using it.
Common issues I’ve faced
- Read AI not joining a meeting: Usually because the calendar event wasn’t created by you (e.g., an assistant added it). Make sure you’re the organizer or the meeting has your email in the attendees list.
- Missing notes after a meeting: The tool sometimes fails if the meeting is too short (under 5 minutes) or if the recording couldn’t start. Check the “Past Meetings” tab – if it’s not there, contact support.
- Integration conflicts: I once had Otter and Read AI both active in the same Zoom meeting – it caused double recordings. Only use one meeting assistant at a time.
Frequently Asked Questions
Does Read AI work with Google Meet?
Yes, via the Chrome extension. It automatically joins Google Meet meetings you’re the host of, or that you’re invited to as an attendee (if you have the extension installed).
Can I use Read AI for free forever?
Yes, the Basic plan is free with no credit card required. You get 5 meetings per month. If you need more, you can upgrade to Pro or Enterprise.
How does Read AI handle meeting recordings?
Recordings are stored on Read AI’s servers and are available for playback and download during your subscription. After you cancel, they are typically deleted after 30 days (check the latest policy).
Can I export notes to Notion or Slack?
Yes, Read AI offers integrations with Notion, Slack, Salesforce, HubSpot, and many others. You can set up automatic exports after each meeting.
What happens when I cancel my subscription?
You keep access until the end of your current billing period. No refunds are given. After that, your account reverts to the free tier (if you have fewer than 5 meetings in the month) or you lose access to premium features.
Does Read AI work with Microsoft Teams?
Yes, it works as a bot inside Teams. You can install it from the Teams app store.
How do I turn off Read AI meeting notes in Teams?
Go to the Read AI dashboard, find the meeting, and disable “Auto-generate notes.” To stop the bot from joining future meetings, disable auto-join in the Read AI app settings within Teams.